Privacy Policy
At Excel Trips, we value your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have regarding your data.
Information You Provide to Us
We may collect the following details when you interact with our website or book with us:
Personal Information: Name, email address, mailing address, date of birth, and passport details.
Contact Information: Your phone number, used to confirm bookings and share important updates.
Booking Details: Destination preferences, travel dates, special requests, and related information.
Payment Information: Necessary billing details to process your transactions securely.
Information Collected Automatically
Cookies & Tracking Technologies: We use cookies to enhance website functionality, remember your preferences, and provide a smoother browsing experience.
Device Information: Details about the device and browser you use, helping us optimize our website for a better user experience.
Information from Third Parties
Travel Partners & Affiliates: If you book through a partner or affiliate, they may share relevant booking or contact information with us to complete your reservation.
How We Use Your Information
We use your information to:
Process and Manage Bookings: To confirm reservations, handle requests, and deliver your travel itinerary.
Communicate with You: Including confirmations, updates, reminders, and essential travel information.
Provide Marketing & Promotions: With your consent, we may send special offers, recommended trips, and promotional content.
Process Payments: To verify and complete your transactions.
Improve Our Services: To personalize your experience and enhance website performance.
Ensure Security & Compliance: To prevent fraud, meet legal obligations, and maintain a secure environment.
Who We Share Your Information With
We do not sell your personal data. We may share information only with:
Trusted Service Providers: Such as payment processors, travel partners, and technology providers that support our operations.
Business Transfers: In the event of a merger, acquisition, or restructuring, your information may be transferred as part of the business assets.
Legal Requirements: When necessary to comply with applicable laws, regulations, or valid legal processes.
Data Security & Retention
We implement industry-standard security measures, including encryption, access controls, and routine security evaluations, to protect your information.
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We retain personal data only as long as necessary for the purposes outlined in this policy, after which it is securely deleted or anonymized.
Cookies & Tracking
We use cookies to personalize your browsing experience and improve site performance. You may manage or disable cookies through your browser settings at any time.
Questions or Concerns?
If you have any questions about this Privacy Policy or how your data is handled, please contact us. We are always here to help.